Legal
Privacy Policy


Privacy Policy

Journey with Jesus Ministry, Inc.
A New York Not‑for‑Profit Corporation

Effective Date: March 22, 2026
Last updated: June 5, 2026

Journey with Jesus Ministry, Inc. (“Journey with Jesus Ministry,” “JWJM,” “we,” “us,” or “our”) is a New York not‑for‑profit religious organization. This Privacy Policy sets out how we collect, use, process, store, share and disclose your personal information on our websites (the “Website”), our mobile applications (the “App”), and in ministering to your needs (collectively, the “Services”). By accessing and using our Services you freely and expressly consent to the collection, use, processing, storage, and disclosure of your personal information as set out in this Privacy Policy.

  1. When We Collect Information
  2. New York Not for Profit Compliance
  3. Coaching and Ministry Care Privacy
  4. Referrals to Licensed or Certified Professionals
  5. Types Of Personal Information We Collect
  6. How We Use Your Information
  7. How We Disclose Your Personal Information
  8. Your Privacy Choices
  9. Use Of Cookies And Tracking Technologies
  10. Mobile Privacy
  11. Security
  12. Retention
  13. U.S. State-Specific Disclosure
  14. UK/EEA Residents’ Notice
  15. Children’s Privacy
  16. Third-Party Links On Our Website
  17. Websites
  18. Changes To This Privacy Policy
  19. Contact Us

1) When We Collect Information

We may collect personal information that you provide when you:

  • Create an account with us,
  • Visit our Websites or Apps;
  • Use our Services;
  • Sign up for our email newsletter,  or other communications;
  • Contact us.

2) New York Not‑for‑Profit Compliance

Journey with Jesus Ministry, Inc.:

  • Uses collected information solely to further its religious and charitable purposes
  • Limits access to personal data to authorized ministry leadership and volunteers
  • Retains information only as long as reasonably necessary for ministry, legal, or compliance purposes
  • Operates in accordance with applicable New York State nonprofit and charitable organization regulations

3) Coaching and Ministry Care Privacy

Information shared during coaching sessions, seminars, or ministry conversations is treated with care and respect. However:

  • Coaching services are biblical and educational, not professional counseling
  • Communications are not legally privileged or confidential
  • Information may be shared internally among ministry leadership when necessary to provide spiritual care, referrals, or ministry oversight

4) Referrals to Licensed or Certified Professionals

If during ministry or coaching we recommend certified Christian counselors or licensed professionals, we are not responsible for:

  • Their services
  • Their advice
  • Their privacy practices

Any information shared with third‑party providers is subject to their own privacy policies.

5) Types Of Personal Information We Collect

The types of information collected by JWJM depends on your role interacting with our services (“User Role”).

  • If you are connecting to our SouthernGospel.app  or its app and listening to the audio streams available therein, you are a “Listener” for the purposes of this policy.
  • If you sign-up for a JWJM account for features including newsletter, email threads, bible studies, you are a “Subscriber”.

Information you provide:

Information Category

Applicable User Roles

Collection Details

Account Registration Data

Listeners, Subscribers

If you register with Live365, as a listener or as a subscriber, you must provide us with your first + last name, a valid email address, and a password to create your account. You may additionally provide your mailing address and phone number, and links to your social media account (optional).

Communication and Technical Support

Subscribers,

Listeners

When communicating with JWJM staff, such as through live chat, our Websites, we collect and log the information you submit to us, including your email address or other copies of your correspondence. If subscribing to a Newsletter, we will collect information from you such as your name and email address.

Promotions and Feedback

Subscribers, Listeners

We may collect information from you relating to your participation in a promotion or survey that we may ask you to voluntarily complete for research purposes.

Information we automatically collect:

Information Category

Applicable User Roles

Collection Details

Device Information

Subscribers,

Listeners

We obtain information such as your IP address, web browser type, operating system, and resettable device identifiers. This information is used for internal and external aggregated metrics, fraud prevention and error logging as it relates to a JWJM Service.



If you access the Services through a mobile device (e.g., a smart phone or tablet), we may be able to identify the general location of your mobile device, your mobile device’s brand, model, operating system, resolution, screen size, system version, mobile network information, and your mobile device’s advertising ID.

Location Information

Subscribers,

Listeners

We infer your location by utilizing your IP address to determine a general geographic region. This information is used for personalized audio and compliance with regulatory laws as it relates to music copyrights.

Information About Your Use of the Services

Subscribers,

Listeners

When you browse our websites, our systems automatically collect information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages and URLs, platform type, pages viewed and the order of these page views, the amount of time spent on particular pages, and the date and time of your request.

Cookie Data

Subscribers,

Listeners

We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services and to personalize your experience with our Services. Learn more about our cookie use below.

Information from third parties:

Information Category

Applicable User Roles

Collection Details

Social Media Data

Subscribers,

Listeners

When you interact with our accounts on our community forums or through our brand or community forums on a social media platform, we may collect certain information that you or the platform make available to us such as Website metadata analytics (above), your social media account ID, your social media ‘likes’, click-throughs to our Website, or custom interactions.

We may also make inferences about you such as your interests that we believe are relevant to you based on the information we have collected.

6) How We Use Your Information

We use the personal information we collect for the following purposes:

  • To operate and improve our Services. 
  • For internal and Service-related purposes, including for accumulating and reporting aggregate, statistical information in connection with our Websites, Apps, and listener activity, including determining which features and services listeners like best to help us operate, enhance, and improve our Services.
  • For customer support and other Service-related communications, regarding the administration of any features or functions of the Services, and notifying you about changes to our Services, policies, terms, or any products or services we offer or provide, as well as providing you with notices about your account and responding to your questions or other requests.
  • To send you marketing and promotional emails, including via our newsletter, that may be of interest to you based on the features or services that you already use or the offerings that you have already subscribed to or inquired about, unless you have opted not to receive such information.
  • For other business and legal purposes, such as to detect and prevent fraud, to collect amounts owing to us, and to maintain business records.
  • With your consent.

7) How We Disclose Your Personal Information

We may disclose your information with your consent. We may also disclose your information with our corporate affiliates, as well as vendors or service providers who:

  • Help us communicate with you.
  • Manage and optimize our Websites, Apps, and Services.
  • Help us provide our chat support services. This may include disclosure of the communications with our service provider, Freshdesk. The contents of the communications will not be used for any purpose other than to support us.
  • Provide marketing and advertising services. For example, we may disclose personal data with our advertising partners who help us market our company to geographical markets you may be using our apps or services in. In addition, we may disclose personal data to third parties via cookies and other  similar tracking technologies for the purpose of placing targeted ads on third party sites(see ‘Use Of Cookies And Tracking Technologies’ for more information on your choices with these services).

In addition, we may disclose your personal information:

  • As required by law and to protect our lawful interests. For example, we may disclose your personal information in order to:
    • Protect the legal rights of our company, our employees, our agents, and our affiliates.
    • Protect the safety and security of our customers.
    • Detect and protect against fraud.
    • Comply with law or legal process.
  • As part of a business transition. We may also disclose your personal information with prospective purchasers exclusively to evaluate the proposed transaction. We may also disclose your personal information with another company that buys the assets or stock in us. That company may use and disclose personal information for purposes similar to those described in this Privacy Policy.

We may disclose de-identified, aggregate, or anonymous information for any purpose. This means that the information we disclose does not identify specific individuals or is combined with other data to protect your privacy.

8) Your Privacy Choices

You have the right to exercise the following choices with our use of your personal information:

  • Access the personal information we maintain about you.
  • Delete the personal information we maintain about you.
  • Correct inaccurate personal information we maintain about you
  • Opt out of certain uses of your personal information, notably:
  • Email marketing. You can unsubscribe to our email list by clicking the unsubscribe link at the bottom of marketing emails.
  • Targeted advertising. Please refer to the ‘Use of Cookies and Tracking Technologies’ section below to learn how to opt out of tailored ads.

You can exercise these rights by submitting a request to: https://journeywithjesusministry.com/index.php/connect/

9) Cookies and Similar Technologies

Like many companies, we use cookies and similar technologies (such as clear gifs, web beacons, tags, and similar technologies) to collect information about your browsing activities, your interactions with websites and our Services, and to serve tailored ads and for the purposes described in this Privacy Policy. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:

  • Opting out of cookie use in our Cookie Preferences. You can opt out of cookies via our cookie preferences center: https://journeywithjesusministry/legal/cookies
  • Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
  • Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising online or in apps by visiting http://optout.aboutads.info for U.S. residents, https://www.youronlinechoices.eu/ for EU/UK residents, and www.youradchoices.ca for Canadian residents.
  • With Each of Our Vendors Individually. The following advertising or marketing services partners offer opt-out features that let you opt-out of use of your information for interest-based advertising or profiling:

Third Party Advertising Services

Google

Google Advertising Opt Out

Meta (Facebook)

Meta Privacy Center

Analytics

Google Analytics

Google Analytics Opt Out

Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Please note that even if you opt out using the mechanisms above, you may still receive advertisements when using the JWJM Service.

10) Mobile Privacy

In addition to the above, in providing our services, we may collect or receive identifiers for mobile devices.

You can adjust your advertising preferences multiple ways in iOS:

  • Go to Settings > Privacy & Security > Apple Advertising and toggle the switch for Personalized Ads. This action will prevent Apple from displaying personalized ads, though it will not reduce the volume of ads you see.
  • Go to Settings > Privacy & Security > Tracking. Here, you can prevent apps from tracking your activity across other apps and websites and reduce the risk of seeing personalized ads.
  • Go to Settings > Privacy & Security > Location Services and toggle off the switch for Location Services. This will turn off any personalized geo-targeted ads (and otherwise prevent apps from tracking your location).

To adjust your advertising preferences in Android, visit

  • Go to Settings > Google > All Services > Ads > Ad Topics and toggle the switch for personalized ads.
  • Go to Settings > Google > All Services > Ads > App-Suggested Ads and toggle the switch for personalized ads on apps recommended by other apps.
  • Go to Settings > Google > All Services > Ads > Reset/Delete Advertising ID.

Additionally, you can opt out using industry tools. For example, visit https://youradchoices.com/appchoices to download the AppChoices Tool to control interest-based advertising on apps on your mobile device.

11) Security

We protect information we collect about you by maintaining physical, electronic and procedural safeguards designed to prevent unauthorized access to data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We take reasonable precautions to protect your information both online and offline. The servers on which we store data are kept in a secure environment.

12) Retention

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the website or any requested services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

13) California and U.S. State-Specific Disclosure

California and other U.S. states have enacted comprehensive privacy laws. If you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have certain privacy rights detailed herein.

Additional Privacy Rights:

In addition to the rights granted above, if you are a resident of the above states, you may have the right to:

  • Opt out of the ‘sale’ or ‘share’ of your personal information for targeted advertising. We do not ‘sell’ or ‘share’ your personal information for monetary benefit, but we do engage in certain disclosures of personal data for advertising and marketing related purposes that may be considered a ‘sale’ or ‘share’ under these privacy laws. You may opt out of such cookies as detailed in ‘Use Of Cookies And Tracking Technologies’ section (above).
  • Sensitive personal information. We do not collect sensitive personal information as regulated by these state privacy laws.

You can exercise these rights by contacting us at privacy@jwjm.org or via the ‘Your Privacy Choices’ webform available at: https://journeywithjesusministry.com/index.php/connect/  .

Appeal:

If we deny your privacy request, you may appeal that decision by emailing us at privacy@jwjm.org. If, after we have processed your appeal, you are still unsatisfied with our response, you have the right to file a complaint with your state attorney general.

Controller/Business Designation:

In providing our Services to our Broadcasters, we operate as a Processor (and a Service Provider under CCPA).

In providing our Website and Apps, and in processing Listener and Subscriber data, we operate as a Controller (and a Business under CCPA).

14) UK/EEA Residents Notice

Residents of the (“UK”) and European Economic Area (“EEA”) are provided certain privacy rights under the UK and EU General Data Protection Regulations (“GDPR”).

Legal Basis:

Under the GDPR, we process Personal Data under the following legal basis.

Processing Activity

Legal Basis under GDPR

Placement of cookies on our Website or Apps

Consent

Delivery of advertisements on our Website or distributed audio streams

Consent

Implementing our chatbot

Contract Fulfillment

Improving our Services

Legitimate Interest

Product, marketing or Service-related communications

Legitimate Interest

Controller Designation:

In providing our Website and Apps, and in processing Listener and Subscriber data, we operate as a Controller.

Cross-Border Data Transfers:

All data is stored in the United States. As such, if you are a resident of the EEA, UK, or Switzerland, we may transfer to, and store the data we collect about you, in countries other than the country in which the data was originally collected, including the United States, which may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and applicable supplemental product privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA, UK, and Switzerland. We rely on Standard Contractual Clauses (“SCCs”) for the transfer of personal data to countries that have not received an applicable adequacy decision, as well as the UK’s ‘International Data Transfer Addendum’ to the SCCs.

Data Protection Officer:

We have appointed a Data Privacy Director to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your Personal Data, or would like to request access to your Personal Data, please contact our Data Protection Officer at privacy@jwjm.org.

Additional Rights for UK or European Economic Area Residents:

In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

15) Children’s Privacy

We do not intentionally collect any personal information from children under the age of 13 (or 16 in California). If you are under the age of 13 (or 16 in California), please ask a parent or guardian for help in using our website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 13 (or 16 in California), please contact us at privacy@jwjm.org and we will delete it.

16) Third-Party Links

Our Services may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third party websites. We encourage you to read the privacy policies or statements of the other websites you visit.

17) Websites

Our ministry uses multiple websites to provide services to you as a listener and subscriber. The following list can change at any time.

https://journeywithjesusministry.com .org .info .net
https://jwjm.org
https://southerngospel.app
https://thesoutherngospelapp.com
https://southerngospelapp.com
https://mygodisawesome.com .org .net
https://biblestudy.app
https://mybiblestudy.app
https://livingwithhope.org .com .net .info .app
https://living-with-hope.org .com .net .info

18) Changes To This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page with a “Last Updated” effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services.

19) Contact Us

If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can submit a request at  or at:

Journey With Jesus Ministry, Inc.
PO Box 171
North Granville, NY 12854

6/5/2026, 12:35:00 PM